Privacy Policy

1. Introduction
This Privacy Policy explains how Ethelesco handles information provided by visitors when they use the website. It applies exclusively to the operations of this platform and does not extend to any external services or third-party websites. The purpose of this document is to provide a clear understanding of what type of information may be collected and how it is managed. Visitors are encouraged to review this policy before submitting any information through the contact form.

2. Information Collection
Ethelesco collects only the information that is voluntarily provided by the user. This typically includes a name, an email address, and the content of a message submitted through our contact form. The platform does not automatically collect any personal details beyond the technical data necessary for the site’s basic functionality. No sensitive categories of data are requested or processed.

3. Use of Information
The information provided is used solely for communication purposes, such as responding to inquiries or reviewing feedback. Data is not shared with third parties except where necessary to maintain the technical operation of the website. It is not used for profiling, targeted advertising, or any purpose unrelated to the original reason for submission. All usage remains within the scope of the platform’s informational activities.

4. Data Storage
Information is stored securely and is retained only for as long as it is needed to fulfil the purpose for which it was provided. The retention period varies depending on the nature of the communication but is always limited to the minimum necessary. Once the information is no longer required, it is permanently removed from our records. Data deletion is carried out in a way that prevents recovery.

5. Security Measures
Ethelesco uses reasonable administrative and technical measures to protect information from unauthorised access. Access to personal data is limited to individuals who require it for operational purposes. Servers and storage systems are protected using standard security protocols. These measures are periodically reviewed and adjusted as necessary to maintain secure operations.

6. Log Files and Technical Data
The platform may collect general technical information such as the IP address of the device, browser type, and operating system. This information is used solely for the purpose of ensuring the stability and security of the website. It is not combined with personal information to identify individuals. After use, such data may be aggregated for analytical purposes in a form that cannot be linked to specific users.

7. Policy Updates
This Privacy Policy may be updated from time to time to reflect operational or administrative changes. Updated versions replace previous versions upon publication on this website. Visitors are encouraged to review the policy periodically to remain informed about the current approach to information handling. All updates are intended to maintain transparency in our operations.

8. Contact for Privacy Matters
For any questions regarding this Privacy Policy, visitors may reach us using the contact details provided below. All messages are reviewed and addressed in an orderly manner. Communication will be handled within the scope of the platform’s informational services.

Contact Information:
Address: 45 Bellchambers Rd, Edinburgh North SA 5113, Australia
Phone: +61 8 8287 4444
Email: info@ethelesco.com